Account Manager – company name – Kingston upon Hull

company name

Join one of the UK’s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression.
We are looking for a Account Manager to join our Hull branch (HU8):

Contracted to 40 hours per week
Monday to Friday – 08:00 – 17:00
No bank holiday working required
Benefits: 25 days holiday, Pension scheme, Life assurance. 
As an Account Manager, you will provide excellent customer service to our key customers over the phone, face to face in branch or via email to drive customer loyalty.
You’ll manage a live portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts. Our Account Managers will be the first point of call for key accounts clients, understand individual client requirements, build rapport & grow your client portfolio.
YOUR passion + drive = YOUR successful career in OUR company
We are looking for sales minded people, who enjoy talking to clients, love to use probing questions to understand the full picture and is organised to ensure weekly/monthly & bi/monthly touch points are scheduled in.
Account Manager – The Role:

Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty
Consistently generate profitable sales for the branch, via the telephone by effectively using a range of techniques and resources
Identify and action appropriate steps to rectify any shortfalls
Manage customer queries in relation to invoices, orders or stock
Understand the customer cycle by proactively targeting new customers and developing them into consistent live trading accounts
Embracing digital channels to enhance the customer offering by proactively promoting the webshop and other digital offerings.
Collaborating with customers, colleagues and suppliers by supporting with promotions, sales events, supplier days and new product launches
Utilising IT systems such as M3, Vecta and Microsoft Office to support the customer experience
Supporting in other areas of the branch as required 
Account Manager – The Person:

Hold a valid in-date UK Drivers Licence 
Experience of working in a highly competitive customer focused role (B2B, B2C, retail/hospitality)
Experience of working within a sales / target driven role
To be customer centric with a customer service background
To demonstrate proactive sales via phone, face-to-face & online
A flexible approach and an ability to work under pressure
An ability to recognise sales opportunities
PLEASE APPLY ONLINE TODAY and a member of the team will be in touch
Suitable for: Account manager, Internal sales person, Branch assistant, trade counter, account manager, sales advisor, telecoms, call handler, sales coordinator, inside sales, business development executive, business developer, trade sales, trade desk, sales counter, B2B, B2C, BD.
Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK

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