Accounting Software Support Consultant – Flooder – Kingston upon Hull

Flooder

Accounting Software Support Consultant
Genesis Business Systems
Area: Hull (HU3)
Type: Full-time (Hybrid)
Salary Range 20k 30k+ (dependent on experience)
Why Genesis?
Genesis Business Systems have partnered with their customers for over 30 years with effective IT solutions in an ever-increasing competitive market. Our customers mean everything to us, and it goes without saying, so do our team.
The Accounting Software Support Consultant Role
Were on the lookout for a team player with a real passion for customer service and support. A collaborator who can engage with our customers and get results.
You may have a background in first-line technical support or be proficient in current accounting software (Pegasus/Sage). A friendly, can-do attitude and the ability to learn quickly is required, along with the skills as below.
Strong IT skills
A natural analytical thinker and problem solver
Amazing Customer Service
Great team and customer communication
Ability to learn and adapt quickly
Good understanding of accounting software whether within a previous support role or first-hand user experience (Pegasus/Sage knowledge desirable)
AAT Level 2 Qualification or above (desirable)
What We Offer For The Accounting Software Support Consultant Role
Competitive Salary
Hybrid Working
Family/team environment
Pension
Up to 25 days leave + bank holidays
Please state your salary requirements and notice period within your application.
Keywords:
Technical Support, 1st Line Technical Support, 2nd Line Technical Support, Software Support

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