Customer Service Advisor – KD Recruitment Limited – Hull

  • Hull

KD Recruitment Limited

Are you a Customer Service Advisor looking for a new challenge? Would you like to work for a business in central Hull that put customer service at the heart of its business values? Working for a company who have an excellent benefits and wellbeing package?

We are working with a fantastic, forward-thinking Manufacturing business in Hull who are currently recruiting for a customer service advisor to join their friendly, supportive telephone team. You will be the first point of contact for your customers, looking to offer them fantastic levels of customer service, checking the status of their orders, offering new and alternative products, providing samples of products and seeing the customer through their full order journey.

You will have excellent customer service skills, speaking to customers and internally with other areas of the business by telephone and via email, helping to resolve queries in a timely and efficient manner, you will look for opportunities to upsell products where appropriate.

That’s why we are looking for someone who has a passion for customer service, who enjoys working with people, who is looking to learn about a new industry. Someone who is self-motivated and who is organised and is driven to succeed.

If you have worked with CRM systems and Salesforce that could be an advantage, but not essential as support and training will be provided.

This is a Monday to Friday role working 8.30am to 5.00pm, with an hour for lunch. You will also have 26 days holidays plus bank holidays, so you will be able to have a great work life balance. They offer an enhanced pension contribution of 9%, along with cycle to work scheme, Health Cash Plan and a Calm App. They are within walking distance of the train station, have onsite car parking with an electrical vehicle charging point if required.

This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency.

Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role.

KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website where you will find all the information you need to know about how we will use and process your personal data.

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