Front Office Team Member – HSE – LGH – Kingston upon Hull


Front Office Team Member – HSE

Hull Humber View Hotel, Signature Collection By Best Western

The Opportunity

An exciting opportunity has arisen for a front office superstar to join this hotel, creating memorable experiences, and maintaining high levels of service at all times.

You will be a positive and engaging professional with a passion for making guests smile and will receive guests in a professional and friendly manner, handling all customer check-ins’ or inquiries.

As the front-facing member of the team, you will ensure you are always presentable engaging in positive communication with the team and department, always acting as a professional, and delivering consistently exceptional service to all guests.


Our employee discounts on bedroom rates across the Best Western Portfolio

Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing

Access to 24/7 Online GP Service – 24/7 access for all employees so they can talk to a doctor when they really need to most

Hospital Plan

Online Health Portal

Eye Care

Employee Discount Schemes – 100’s of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays!

Health Screening

LGH Pension Scheme

Cycle to Work – Our Cycle2Work schemes from Evans Cycles and Halfords help all our employees save money and keep fit.

The Ideal Candidate

You will be a passionate and engaging individual.

Highly motivated and pro-active; acting with professionalism and positivity in all interactions.

Strong organisation and planning skills and the ability to prioritise appropriately.

Excellent IT skills (MS Office, Financial systems) and numeracy

Experienced in hospitality software such as Opera, Brilliant, etc would be desirable but full training will be given.

Excellent oral and written communication skills

Ability to work under pressure.

Ability to work alone and unsupervised.


With the dramatic views over the Humber estuary and iconic bridge and just a short 10-minute drive from Hull city centre you will find the award-winning Hull Humber View Hotel, part of the Signature Collection By Best Western.

The hotel is set within 17 acres of wonderful grounds with 95 bedrooms including family suites. Wedding venue up to 400 guests, Five meeting rooms with capacity for up to 400 delegates and a Fully equipped fitness suite.

You can even arrive in style to the hotel as it has its very own Helipad available for helicopter access to the hotel.

About us

We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the place to be.

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