General Manager – The Rank Group – Hull

  • Hull

The Rank Group

Company Description This is a fantastic opportunity to come and be a part of Mecca in one of our venues. As you will know Mecca is a leading operator of bingo clubs in the UK and our venues offer amazing great-value food, drink and live entertainment. Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable experience What’s in it for you? Competitive pay Paid breaks Industry-leading Employee Rewards platform. Enjoy savings on travel, restaurants, shopping and more 50% discount across food and soft drinks to enjoy with up to three friends (across Grosvenor too) Company Sick Pay Scheme Pension Life Assurance Employee Assistance Programme and access to in-venue Mental Health First Aiders Job Description Our business is evolving and we’re looking for people who are up for the challenge of taking our Bingo Clubs on a journey to the future We are looking for experienced General Managers to join us and help bring our Venues along on our transformation journey. As a Bingo business, we have operated in an environment where the key skills needed were revenue extraction and cost control. So, what’s changed? Mecca Bingo is part of The Rank Group and as a business, we’re going through a 3-year Transformation Programme, meaning that we need to look at how we maximise revenue generation in every business area. We’re moving into a period of rapid change and huge investment. You don’t need to have a background in Bingo; all we ask is that you have experience of working in a hospitality, leisure or entertainment business, where you have worked across multiple revenue streams. We’re looking for someone with a growth mindset, a focus on expanding the local customer base, a passion for people that releases the energy and values of our team and a passion for our business that inspires those around them. You will be responsible for shaping and influencing the business to drive its success whilst acquiring and retaining customers and delivering a memorable experience in a safe and responsible way. Maybe you’ve worked in pubs, had your own entertainment venue or spent long weekends working in retail… if so then you probably have the resilience and passion for customer experience we’re looking for. If you’re excited about the prospect of keeping the tradition of Bingo alive, but also turning our venues into somewhere you’d take a group of friends for a different kind of night out, then we’d love to hear from you; we can’t promise it’ll be easy, but we can promise it’ll be fun. Qualifications Your attitude is more important than experience, we are looking for people who love looking after customers, are fun, adaptable, caring and hardworking who will fit into a cheeky chatty environment. Good communication skills Experience in Leading a Team Experience in managing a business or a department A smile for everyone

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