Head of Improvement and Engagement – company name – Kingston upon Hull

company name

We are Places for People Group, we're a social enterprise that believes it's more than just homes that make a community – it's the people. That's why we build homes and manage communities where everyone can thrive.  

We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number – you're a part of our cause.  

More about your role

We are looking for a Head of Improvement and Engagement to join our Assets and Investments team! You will take lead in delivering a strategic and proactive approach in the transformation of Affordable housing, in particular the delivery of excellent customer & colleague experience across the repairs and maintenance service.

The Head of Improvement and Engagement will partner with stakeholders across our business, from directors to front line staff and everyone in-between. You will provide support to the delivery teams, whilst promoting a positive open culture encouraging improved productivity, customer experience including maintaining a highly motivated workforce.

Our agenda at Places for People is ‘People First' so providing a positive people first culture is crucial for this role.

For more information, please download our job profile available on our website.

More about you

We are looking for applicants who have a true passion for creating communities where our people can thrive! You will be a natural and engaging people leader, who can influence colleagues at all levels. We want you to work with and challenge your peers with an unswerving commitment to delivering exceptional customer service.

You will have prior experience in a similar level role, with a proven track record of successfully changing and transforming processes. You will have the ability to think big, an adept problem solver, who effectively assess new information and priorities at pace to make well informed recommendations.


We are a large diverse and ambitious business, which will give you all the challenge you could wish for. 

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: 

Annual Bonus

Competitive salary, with a salary review yearly 

Company Car/Car Allowance

Pension with matched contributions up to 7%

Excellent holiday package – 36 days annual leave with the option to buy or sell leave

Cashback plan for healthcare costs – up to £500 saving per year

Training and development

Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us

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To apply for this job please visit uk.whatjobs.com.

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